Verizon Internet Services

Posted on 2013-08-11 19:56:34
I don't know if anybody has had the opportunity to deal with them before, but they are the worst service provider on the face of this planet. 3 months ago I reported packet loss, every time I call I get agents that either disconnect me, say they'll call back and never do, or just plain down right have no idea what they are doing. I am beginning to wonder if I will ever get my internet fixed honestly. The one time they sent out a tech support guy he cut off all 3 of the phone jacks saying it was bad wiring in the house, which I've gotten other technicians to look and see that it isn't. Then they did manage to fix it for a short period of time, and then it broke again, it worked perfectly fine for the first 3 months of my service. I swear when Comcast becomes available in my area I am going to drop Verizon like a hot potato.